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FAQ

For Information Regarding COVID-19

We recommend visiting official government sites such as CDC.gov or WHO.int. While we are professionally trained to deal with coronavirus disinfecting, we defer our expertise on health & safety to the scientists. We appreciate your understanding, and please reference the questions below regarding the COVID-19 disinfecting process.

Question about COVID-19 Disinfecting

Our products leave a slight protective film, which can last on surfaces for up to 30 days. (depending on the wear and tear of surfaces)

The cleaning agent for treatment is a hospital grade disinfectant that is enhanced with sporicide and virucide specific to Coronavirus.

No, our disinfectant is pet friendly.

Immediately after the service, there will be a deodorizing (clean) scent, which quickly dissipates within an hour or so, leaving no remaining smell.

The disinfectant is EPA approved and is on the CDC recommendation list of approved disinfectants for COVID-19.

Our disinfectant kills most pathogens within minutes.

The recommendation time for a facility or home to remain empty is for a minimum of 45-60 minutes after a disinfection treatment.
The fog consists of a safe disinfectant.
Unlike other methods of fogging/spraying, micro thermal fogging is one of the only methods capable of breaking down disinfectant between .5 to 5 microns making it small enough (microscopic even) to kill microbes and pathogens getting close to a 99% disinfection rate.
A micron is a micrometer, which is equal to roughly 1/20th of a hair follicle.
Our technicians wear full personal protective equipment (PPE) including, but not limited to:


Full Tyvex Suit Rubber Boots Rubber Gloves
Rubber Gloves Face Shield/Goggles Hearing Protection
Micro thermal fogging gives true (3-D) three-dimensional surface coverage, leaving no room for human error. It even reaches the hardest to reach places, such as: underneath doorknobs, handrails, in between computer keys, key locks, etc.
Our disinfectant is 100% Hypo-Allergenic, meaning it will not be harmful to your skin.
Sole Source Restoration utilizes state of the art equipment, quality disinfectant, and experienced technicians to deliver first-class service in disinfection applications, killing 99.9% of all pathogens, not only on all surfaces, but in the air as well. These factors combined allow us to provide you with professional service, outstanding quality, and an unmatched price!

Questions about Sole Source

Our goal is to respond to all requests within 24 hours. Thanks to our 24/7 Emergency Response team, we return most calls & messages the same or next day!

If you don't see your property type listed, please reach out and ask us directly. Between residential, commercial, and municipal properties, we can almost assure you that the answer is yes!

We offer an expertise 15 years in the making, along with exceptional customer service. If you need more reasons, check out our About Page.

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